Get In Touch
Ready to transform your IT infrastructure? Let’s discuss your technology needs and find the perfect solution for your business
Contact Information
- Office Location: Amman, Jordan - Abdul-latif Abo Qorah Str. 11953
- Phone Number: 00962 796 053 123
- Email Address: info@cloudpeakjo.com
- Business Hours: Office: Sunday - Thursday, 9 AM - 6 PM\ Technical Support: 24/7 Available\ Emergency Support: Always Available
Our Response Commitment:
– Email inquiries: Within 2 hours during business hours
– Phone calls: Immediate response or callback within 30 minutes
– Emergency support: 15 minutes maximum response time
– Quote requests: Within 24 hours
Send Us a Message
Office Hours
Sunday – Thursday \ 9:00 AM – 6:00 PM (Jordan Standard Time)
Technical Support
Available 24/7 \ Phone, Email & Remote Access \ Emergency Response Available
Consultations
Free consultations available \ On-site visits scheduled \ Remote meetings via video call
Contact FAQ
How quickly do you respond to support requests?
Critical issues: 15 minutes | High priority: 2 hours | Normal: 4 hours | Low priority: Next business day
Do you provide on-site support?
Yes, we provide on-site support in Amman for Professional and Enterprise clients. Travel to other locations can be arranged.
What’s the best way to reach you for urgent issues?
For urgent technical issues, call our emergency hotline. For general inquiries, email is often fastest during business hours.
Do you offer free consultations?
Yes, we provide free 30-minute consultations to assess your IT needs and recommend appropriate solutions.
Can you provide references from current clients?
Absolutely. We can provide references and case studies upon request while respecting client confidentiality.
Do you work with businesses outside of Amman?
Yes, we provide remote support services across Jordan. On-site support can be arranged with travel coordination.